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  • What are your pharmacy's operating hours?
    Our opening hours are: Monday to Friday: 8:30AM to 7:00PM Saturday: 9:00AM to 4:00PM Sunday/Public Holiday: Closed
  • What are ways I can contact you?
    You can contact us through various means: Email: contact@stiveschasepharmacy.com.au Phone: 02 9449 5974 Fax: 02 8054 3154 Visit us at: St Ives Chase Pharmacy 4/160 Warrimoo Ave, St Ives Chase NSW 2075 Additionally, you can fill out a contact form on our website for inquiries or requests.
  • Can I talk to a pharmacist over the phone or do I have to come in?
    Yes, you can talk to a pharmacist over the phone. Simply call us at 02 9449 5974 and ask to speak with the pharmacist. They'll be happy to assist you with any questions or concerns you may have.
  • Do you do free delivery?
    Yes, we offer free delivery services. We provide delivery in the area of St Ives Chase and surrounding suburbs.
  • Does the pharmacy have an Instagram account?
    Yes! Our Instagram handle is @stiveschasepharmacy. Follow us for frequent updates on health-related topics and exciting news on our pharmacy.
  • Can I order in medicine or items that aren't typically kept in store?
    Yes, you can request items that are not typically kept in stock at our pharmacy's front-of-shop section. We'll check with our suppliers to confirm if the items are available and will notify you beforehand. Please note that we have ordering cut off times, thus, you can request your order before 6:30pm on weekdays and pick them up the next day at 11am. If you order on a Saturday it will arrive on Monday.
  • Do you accept AMEX?
    Yes, we accept American Express (AMEX) at our pharmacy with no surcharge.
  • What are your pharmacy's public holiday hours?
    We are closed on every public holiday. This includes: Easter holidays, Christmas Holidays, King's Birthday, Labour Day, Anzac Day, Australia Day etc.
  • If I want an over-the-counter medication, what is the process?
    To obtain an over-the-counter medication, you'll need to come into the pharmacy. Our pharmacists will consult with you to determine the most suitable over-the-counter medication to address your specific needs. Caring for your health is our priority, and our knowledgeable pharmacists are here to provide personalised recommendations to ensure you find the right over-the-counter medication for your needs.
  • What health services do you offer besides prescription dispensing?
    Other services we provide are: Medication Packing Reminders Delivery Medication Reviews Health Services Absence From Work Certificates Blood Pressure Checks Needle & Syringe Disposal Return of Unwanted Medications Vaccinations More information on these services are at the top of our website!

Can't find an answer to your question? Contact us!

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